Recently, RateJab, a Philadelphia mortgage broker, was named as one of the “Three Best Rated®” in the “mortgage company in Philadelphia, PA” category. This website, www.threebestrated.com, lists three “bests” for a broad list of cities and huge variety of categories – everything from restaurants to lawyers to car repair shops.
You may wonder how a website could possibly know who’s best in all of these categories, so we set out to do a bit of research. Although the website doesn’t give away their “secret formula,” it does list a variety of criteria – or “50-Point Inspection,” according to their Facebook page – that the company follows to make their selections. The page describes these criteria as “a business’s reputation, history, complaints, ratings, nearness, satisfaction, trust, cost, and reviews,” relying on employees to sift through massive amounts of data to hand-select the top companies in each category.
This rating, along with our 5-star Zillow customer rating, does not come about by chance. Here are some factors that help us achieve these consistently high ratings, as well as help differentiate us a top Philadelphia mortgage broker.
Our backgrounds – We are seasoned mortgage industry experts. As the company owner, I personally, have been vetting mortgage lenders for over ten years, talking to dozens of companies in order to drill down to find the best ones to recommend to clients. My background – as well as my employees’ – draws from a mix of past work experiences, including mortgage broker, real estate agent, real estate investor, and property developer.
Our attention to detail – RateJab’s extensive knowledge of the mortgage industry, and years of experience, help us make sense of the myriad lenders competing for your business. Large, institutional mortgage lenders in PA may not be as seasoned as our team, and may not be as familiar with the “ins and outs” of the industry.
Our commitment to getting it done fast – We are committed to servicing our customers day and night. We understand that real estate pre-approvals and closings may need quick turn-arounds in today’s overheated market, and we work hard to make that happen – often within just a few hours for pre-approvals or a few weeks for closings.
Our knowledge of the customer – We understand that customers have different needs depending on their individual circumstances, and we have knowledge of the various products that are best for each. Whether a customer needs the lowest rate possible, the fasting closing possible or something in between, we can match them with the most appropriate lender.
Our technology – We lead the pack in mortgage software technology, with systems that let you submit your application entirely online. Some customers use our fully-integrated system, which automatically gathers needed information from your bank statements, tax records and employment forms. Once we get to know our customers, we typically use texts and emails to communicate, in line with their preferences.
There is a certain degree of trust that naturally comes into play when making possibly the largest purchase of your life. We work to earn that trust so our customers will continue to rate us as the #1 Philadelphia mortgage broker. RateJab is poised for continued growth and success – one satisfied customer at a time.